Frequently Asked Questions

What is culture?

We define workplace culture as “how work is accomplished.” Illumyx measures culture across eight cultural dimensions that depict your unique workplace culture.

Why would I choose illumyx?

Employee engagement surveys are a step in the right direction, but fail to capture the full employee experience. Illumyx is different because:

  1. The interactive analytics process guides you through your data in a visual and intuitive way, helping you focus on the most important aspects of your culture.
  2. Illumyx measures your culture across 8 cultural dimensions. This approach has been proven as statistically valid and reliable by the Strategic Research Institute at St. Norbert College.
  3. Illumyx sorts and organizes your data for you, giving you access to reports and results at the touch of a button, while saving you significant time and administrative costs.
  4. Illumyx has a built in action planning platform to track progress and keep your team aligned on cultural change goals.

How long does it take to complete a survey?

Our longer surveys can take 12-15 minutes. Our shorter Pulse surveys can be taken in as little as 2 minutes.

How secure is my company’s data?

Your company data will be stored and backed up on servers hosted through the Microsoft Azure platform, which is ahead of its competitors in terms of security, according to independent performance testing.

Is there a limit to how many people can take the survey?

No, there is no limit. However, there is a minimum threshold needed for a company to benefit from Illumyx. We currently would not recommend a company with fewer than 30 employees use it.

What kind of support will I receive once I’m set up with Illumyx?

Once you’re set up with illumyx, you and your team will have unlimited access to your illumyx Culture Specialist, who will provide account set-up, training in how to interpret your results, recommendations, and alignment on action steps. Even after your company starts taking action, your illumyx Culture Specialist will check in with you every 6-8 weeks to keep you and your company on the right track.

What if not all of my employees have access to a computer?

Most companies will set up a workstation and schedule time for employees to use that station to fill out the survey. Our surveys can also be taken on mobile devices. If that does not work for your company, paper surveys are available for a nominal fee.

Once the survey is complete, how long will it take to see my results?

After the survey is complete, we will meet with your team within 1-2 weeks to review your results.

How does illumyx help improve my organization’s culture?

Illumyx identifies the supportive and destructive behaviors of your current workplace culture. Your illumyx Culture Specialist is with you every step of the way to guide you through action planning to spread positive, productive behaviors throughout your organization.

How do you ensure employee confidentiality and anonymity during this process?

It’s our goal for employees to feel safe and secure when participating in an illumyx survey.  When this happens, employees provide the most honest and accurate information.  As a result, precautionary guidelines have been set up to protect confidentiality and anonymity.  Specific data will not be shared if there are fewer than five responses in any employee category.

Is illumyx a “one-and-done” process?

No. Committing to culture improvement is a long-term initiative. Illumyx is designed to be administered over a multi-year period, where you track your results and the impact of your culture initiatives over time.

How often can the survey be taken?

We recommend doing at least one full illumyx survey each year, with the option of tracking progress with targeted pulse surveys as frequently as monthly.  

How do I get started?

Contact us to schedule a demo.

What’s the investment to use illumyx?

The investment in illumyx is influenced by a variety of factors including company size, customization requested and complexity of the project (M&A solutions tend to be more complex).  The illumyx team will work with you to create a package that meets your needs while fitting within your budget.   For a custom quote, contact us directly.