Intentional Agreeableness: Finding the Sweet Spot for Personal and Professional Success 

In the world of personality psychology, few traits are as misunderstood as Agreeableness. Often seen as simply being “nice,” this dimension of the Big Five personality model is far more complex and nuanced than many realize. As leaders, coaches, and consultants, understanding the balance of Agreeableness can be a game-changer in personal development and professional success. 

The Importance of Agreeableness 

Agreeableness, at its core, reflects an individual’s concern for cooperation and social harmony. It encompasses traits such as trust, altruism, and sympathy. While being highly agreeable might seem universally positive, the reality is that both extremes of this trait can present challenges in various aspects of life. 

Highly agreeable individuals often struggle with setting boundaries, asserting themselves, and making tough decisions that might upset others. On the flip side, those low in Agreeableness may find it difficult to build strong relationships, collaborate effectively, or create a harmonious work environment. 

The sweet spot lies in knowing how to fully utilize your agreeableness traits – being able to cooperate and maintain social harmony when needed, while also standing firm on important issues and making decisions based on logic rather than just emotions. 

Potential Pitfalls of Extreme Agreeableness 

High Agreeableness:
  • Difficulty saying “no” or setting boundaries 
  • Tendency to prioritize others’ needs over one’s own 
  • Challenges in making tough decisions that might upset others 
  • Risk of being taken advantage of 
Low Agreeableness:
  • Struggles in building and maintaining relationships 
  • Difficulty in collaborative environments 
  • Potential for creating conflict or tension in the workplace 
  • Risk of being seen as uncaring or insensitive 

Strategies for Developing a More Intentional Approach 

For High Agreeableness Individuals: 

1. Prioritize self-care: Recognize that taking care of your own needs is not selfish but necessary for long-term well-being.  

2. Pay attention to irritations: Anger and frustration can be an indication that a boundary is being crossed or you are going against one of your values.  

3. Develop assertiveness skills: Learn to express your opinions and needs clearly and respectfully. 

4. Embrace healthy conflict: Understand that disagreement can lead to better outcomes and stronger relationships when handled constructively. 

For Low Agreeableness Individuals: 

1. Practice active listening: Make a conscious effort to understand others’ perspectives without immediately judging or dismissing them. 

2. Develop empathy: Try to put yourself in others’ shoes and imagine how they might be feeling. 

3. Focus on collaboration: Look for win-win solutions in conflicts and appreciate the value of teamwork. 

4. Practice tact and diplomacy: Learn to express your views in ways that are less likely to create defensiveness in others. 

The Role of Coaches and Consultants 

As coaches and consultants, we play a crucial role in helping clients optimize their Agreeableness for both personal and professional success. Here are some strategies: 

  • Assessment and awareness: Use tools like the Big Five personality assessment to help clients understand their current Agreeableness level and its various facets. 
  • Contextual analysis: Help clients identify situations where their level of Agreeableness serves them well and where it might be holding them back. 
  • Skill development: Based on their Agreeableness profile, work with clients to develop specific skills (e.g., assertiveness for high Agreeableness, empathy for low Agreeableness). 
  • Role-playing and practice: Create safe environments for clients to practice new behaviors and receive feedback. 
  • Ongoing support and accountability: Help clients set goals for balancing their Agreeableness and provide support as they work towards these goals. 
  • Reframing: Assist clients in reframing their understanding of Agreeableness. For example, help highly agreeable individuals see that setting boundaries is not “mean” but healthy, or help less agreeable individuals understand that compromise is not “weak” but often strategically beneficial. 

Empowering Individuals 

Being intentional about your Agreeableness is not about fundamentally changing who you are, but rather about developing a more flexible and adaptive approach to social interactions and decision-making. By understanding the nuances of this trait and working towards an intentional expression, individuals can enhance their personal relationships, improve their leadership capabilities, and achieve greater success in their professional lives. 

As coaches and consultants, we can guide our clients through this journey of self-discovery and growth. By helping them find their own sweet spot of Agreeableness, we can empower them to navigate the complexities of both personal and professional realms with greater ease and effectiveness. 

Remember, the goal is not to reach a fixed middle point, but to develop the ability to adjust one’s level of Agreeableness as the situation demands. This flexibility is the true hallmark of emotional intelligence and interpersonal effectiveness. 

Dan Ritter

Dan Ritter

Dan is a data geek with a passion for computational social science and its applications in the workplace. Dan has never been a fan of the left-brain vs right-brain dichotomy–he is a dedicated "all-brainer." He believes in the power of data to help us better understand human behavior at scale, and also that a healthy dose of humanity is required to accurately interpret data and apply insights with wisdom and tact. In his free time, Dan enjoys wilderness camping with his family, reading, and tinkering with anything that can be taken apart. A lifelong learner, he holds a BA in Education, is currently pursuing his Master of Science in Data Science, and enjoys adding to his collection of certificates for fun.
Dan Ritter

Dan Ritter

Dan is a data geek with a passion for computational social science and its applications in the workplace. Dan has never been a fan of the left-brain vs right-brain dichotomy–he is a dedicated "all-brainer." He believes in the power of data to help us better understand human behavior at scale, and also that a healthy dose of humanity is required to accurately interpret data and apply insights with wisdom and tact. In his free time, Dan enjoys wilderness camping with his family, reading, and tinkering with anything that can be taken apart. A lifelong learner, he holds a BA in Education, is currently pursuing his Master of Science in Data Science, and enjoys adding to his collection of certificates for fun.
Max Kresch

Max finds creative problem solving deeplyfulfilling is highly disciplined in his approach to research. He brings an advanced mathematics background to illumyx with significant experience in machine learning techniques, computer programming, and complex statistical analysis.

 

Max has experience working on complex Department of Defense projects and he recently transitioned his career into social science research. An erstwhile lecturer on data science at the University of Wisconsin, Max is gifted at communicating complex topics in easy-to-understand ways. Max assists the team in survey analysis and reporting and provides oversight on research design and analysis.


A father of two with a passion for music. In his free time, you’ll find him at a local park with his kids, cruising on his rollerblades, or jamming on his guitar with one of several bands he plays in. 

Max Kresch, PhD

Senior Data Scientist

Andrew Fleck

Andrew (Drew) Fleck, PhD, is a results-oriented organizational leader, certified executive coach, behavioral scientist, consultant, and entrepreneur. Drew is driven to add value to peoples’ lives by helping them become more self-sufficient. No matter what role he plays, he focuses on helping clients build strategic foresight into their organizations. He is a natural collaborator who looks for opportunities to partner and build-up others’ skill, knowledge, and confidence.

 

Drew is highly pragmatic and objective with a unique ability to think clearly under pressure. We can thank the US Air Force for that trait.  His studies and practical experience make him an expert in leadership, learning, organization design, organization development, innovation, and entrepreneurship. Over his career, he performed a number of strategic roles that aligned him with his love for travel and learning about different people and cultures.  He has a reputation for transforming organizational systems from a reactionary transactional approach to a proactive strategic approach.

 

Drew started his career in High Tech, but has since worked across a variety of industry and government sectors. Drew holds Master’s and Doctoral degrees in Human and Organizational Systems from Fielding Graduate University and a Master’s in Management and Organizational Behavior from Silver Lake College.

Andrew Fleck, Ph.D.

Chief Behavioral Scientist

Kristy Krautkramer

Kristy is a highly organized, strategic thinker and planner. She helps bring focus and levity to the nerd kingdom at illumyx. Committed and caring are two words that describe her best and she has endless energy to support projects and causes she believes in. Her background in music, teaching, and finance brings greater efficiency and harmony to illumyx’ processes and team interactions.

 

Kristy leads operations for the illumyx team, specializing in administrative functions that include finance, HR, and employee onboarding. Her love for order and accuracy frequently find her leading qualitative analysis projects for illumyx.  A former educator, Kristy has a Master’s degree in Education from St.Norbert College.  


Kristy is the mother of four boys. She often unwinds by hosting large gatherings for family and friends, having a good laugh, enjoying a glass of wine (or a swig of tequila), and diving into niche romance novels.

Kristy Krautkramer, M.A.​

Business Specialist & Qualitative Research Analyst

Dan Ritter

Dan is a data geek with a passion for computational social science and its applications in the workplace. Dan has never been a fan of the left-brain vs right-brain dichotomy–he is a dedicated all-brainer. He believes in the power of data to help us better understand human behavior at scale, and also that a healthy dose of humanity is required to accurately interpret data and apply insights with wisdom and tact.

 

Two of his favorite quotes sum up his approach to work:

 

“Without data, you’re just another person with an opinion,” W. Edwards Demming

 

“...people will forget what you said, people will forget what you did, but people will never forget how you made them feel,” Maya Angelou.


In his free time, Dan enjoys wilderness camping with his family, reading, and tinkering with anything that can be taken apart. A lifelong learner, he holds a BA in Education, is currently pursuing his MS in Data Science, and has amassed a growing collection of certificates from fine institutions around the country.

Dan Ritter

Director of People Analytics

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx.

 

His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota.

 

An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor.

 

Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous”.

Steve Utech, MSW

Founder, CEO, and Director of Consulting​

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