At illumyx, we often find that the organizations that benefit most from our work are “learning organizations.” They invest in their workplace culture because they want to learn how to be a better organization for their employees, customers, and stakeholders. They’re committed to the journey (not just the result) and are always looking for areas of opportunity. They also understand that conducting a survey is not necessarily the answer to their problems, but instead, a useful tool in helping them think critically about their organization.
Illumyx offers a custom approach to surveys and culture improvement that caters to each organization’s unique situation and circumstance. We help businesses understand the challenges, opportunities, and pain points within their workplace culture, and unpack why some things are going well and others might “feel a little off.” We’re committed to continuous learning and supplying the right tools and resources to empower leaders and HR teams to continuously improve the culture of their business.
There are many benefits to a customized approach. Let’s walk through a few here.
Creates a culture of critical thinkers
From the early stages of survey planning, illumyx works closely with internal survey teams. Working with an internal team results in a higher quality survey. Staff on these teams tend to be high-potential employees who can (or learn to) see the big picture and think critically about the organization. The survey process empowers them to make changes in their own spheres of influence and latch onto their own projects within the organization. We often see survey team members get promotions.
Improves job satisfaction and performance
We know that culture plays a significant role in how employees feel about their jobs. Conducting a survey is an important first step to understanding areas that need attention and a place for employees to air their grievances and frustrations about their jobs or the work culture. It can also help open communication lines between departments that tend to butt heads. With the right action steps and survey follow-up plan, employees begin to feel better about their jobs and enjoy being at work.
Increases employee retention
If employees are happier in their jobs, they want to keep working there. And better employee retention not only saves the company time and money typically spent on hiring, training, and recruiting, but also makes it easier to recruit new employees if needed. In today’s competitive job market, prospective employees want to know that they’re going to enjoy their job and often look to retention rates as proof.
Wondering about the ROI?
We often see that when employees are happier, more engaged, and have been there longer, customer sales increase. Long-term employees have more knowledge about the company and stronger relationships with clients and partners. They are invested in the company’s success, which makes them better at their jobs. Across the board, fulfilled and engaged employees result in better company performance.
Embracing change
At illumyx, we often like to think about organizations as human bodies. Where they are in their “lifecycle” determines the type of care and attention their culture might need. And like the human body, if areas of that culture are being neglected, it can be painful and uncomfortable instead of enjoyable as the company grows.
Organizations change over time. One survey is not going to solve all your problems in the future. But, with our help, organizations can see the big picture, discover problem areas, and set up for success in the future.
Ready to make a change? Please reach out! We can’t wait to learn more about your organization.
