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Shadow Work for Leaders: Leveraging Triggers for Growth 

In the workplace, every leader encounters moments of frustration—those instances when a colleague’s behavior grates on your nerves, or a situation feels disproportionately irritating. These emotional reactions, or triggers, are not just annoyances; they are opportunities for growth. Through the practice of shadow work, leaders can examine their triggers, uncover hidden parts of themselves, and foster greater emotional intelligence and effectiveness. 

What is Shadow Work? 

Shadow work is the process of exploring the parts of ourselves we often avoid or suppress—the “shadow.” These aspects might include unmet needs, unresolved emotions, or traits we have not fully developed. When left unchecked, the shadow influences how we react to people and situations, often manifesting in strong emotional triggers. 

For example, if you find yourself frequently irritated by a team member’s perceived laziness, it might reflect your own struggle to set boundaries around work. Shadow work helps bring these hidden patterns to light, allowing leaders to respond with intention rather than reactivity. 

The Role of Triggers in Shadow Work 

Triggers are like emotional alarms, signaling areas of unresolved tension within us. Triggers often point to unmet needs or personal blind spots. For leaders, these moments of discomfort can be incredibly valuable for self-awareness and growth. 

Common Leadership Triggers: 

  1. Micromanagement: Feeling irritated by a team member’s need for control may reflect your own struggles with autonomy, delegation, or trust. 
  1. Laziness: Frustration with perceived lack of effort might point to your own overcommitment or inability to rest. 
  1. Resistance to Feedback: Annoyance when someone resists feedback could highlight your own difficulty receiving criticism. 

By examining these triggers, leaders can uncover their deeper roots and reframe their reactions. 

How Triggers Impact Leadership 

Unchecked triggers can hinder leadership in several ways: 

  • Emotional Reactivity: Reacting impulsively to triggers can damage relationships and trust. 
  • Bias in Decision-Making: Triggers can cloud judgment, leading to unfair or overly critical assessments. 
  • Missed Opportunities for Growth: Ignoring triggers means missing chances to develop greater emotional intelligence and self-awareness. 

However, when leaders engage in shadow work, they transform triggers into steppingstones for personal and professional development. 

Steps to Leverage Triggers for Growth 

1. Identify Your Triggers 
Start by reflecting on situations or behaviors that consistently irritate or frustrate you. Ask yourself: 

  • What specific behaviors trigger a strong emotional reaction? 
  • What patterns or themes do I notice in these reactions? 
  • Are there people or situations that consistently set me off? 

Documenting these triggers can help you uncover recurring patterns and themes. 

2. Explore the Shadow Behind the Trigger 
Once you have identified a trigger, delve into its deeper meaning. Ask yourself: 

  • What does this behavior represent to me? 
  • Where in my life might I be avoiding or neglecting this trait? 
  • Is this reaction tied to an unmet need or unresolved experience? 

For example, frustration with a colleague’s assertiveness might reflect your own discomfort with speaking up. Exploring this connection can help you address the underlying issue. 

3. Reframe Your Perspective 
Shadow work often involves reframing how you view a trigger. Instead of seeing it as a problem, view it as a mirror reflecting something about yourself. 

For instance, if a team member’s micromanaging behavior triggers you, consider: 

  • Are there areas where I struggle with control? 
  • How might their behavior highlight an opportunity for me to grow in trust, autonomy, or delegation? 

Reframing triggers as learning opportunities shifts your mindset from blame to growth. 

4. Take Action to Integrate the Shadow 
Growth does not stop at awareness—it requires action. Experiment with new behaviors to address the underlying issue behind your trigger. 

  • If you struggle with overcommitment, practice setting boundaries. 
  • If you avoid assertiveness, challenge yourself to speak up in meetings. 
  • If you tend to react impulsively, practice pausing and reflecting before responding. 

These intentional actions help integrate the shadow, reducing the intensity of triggers over time. 

5. Seek Feedback and Support 
Shadow work is difficult to do alone. Trusted colleagues, coaches, or mentors can offer valuable insights and feedback. Share your reflections with someone who can provide perspective and help you navigate the process. 

A Real-Life Example: Addressing Shadow Triggers 

Recently, a leader shared her journey of shadow work. She often hired team members who reminded her of herself when she had just started her career, only to become frustrated when they exhibited behaviors, she found challenging. Over time, she realized her irritation stemmed from seeing traits in them that she struggled with herself—like procrastination and difficulty owning mistakes. She recognized that she had a lot of self-judgement about these traits and came to see her own hiring decisions as an unconscious way for her to address her own unresolved leadership issues, i.e., “If I can fix these problems in someone else then maybe I can fix them in myself.” 

By exploring these triggers, she reframed her reactions and shifted her hiring process to focus on finding team members whose strengths complemented hers. This not only improved her team’s dynamics but also helped her grow as a leader. 

Benefits of Shadow Work for Leaders 

Engaging in shadow work has profound benefits for leadership: 

  • Improved Emotional Regulation: Leaders become less reactive and more intentional in their responses. 
  • Enhanced Self-Awareness: Understanding triggers deepens awareness of personal patterns and blind spots. 
  • Stronger Relationships: Leaders who address their shadows model vulnerability and authenticity, fostering trust and openness in their teams. 
  • Better Decision-Making: Reduced emotional bias leads to more thoughtful, balanced decisions. 

A Lifelong Journey 

Shadow work is not a one-time effort—it is an ongoing process of self-discovery and growth. Each trigger offers a new opportunity to learn about yourself and become a more emotionally intelligent leader. 

The next time you feel a trigger arise, pause, and reflect. What is this reaction trying to teach you? How can you use it to grow, both as a person and as a leader? By engaging with your shadow, you will unlock greater self-awareness and build stronger, more authentic connections with your team. 

Ready to start? Take one small step today: identify a recent trigger, reflect on its meaning, and begin the journey of transformation. Your future self—and your team—will thank you. 

Picture of Steve Utech

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx. His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota. An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor. Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous.”
Picture of Steve Utech

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx. His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota. An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor. Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous.”
Max Kresch

Max finds creative problem solving deeplyfulfilling is highly disciplined in his approach to research. He brings an advanced mathematics background to illumyx with significant experience in machine learning techniques, computer programming, and complex statistical analysis.

 

Max has experience working on complex Department of Defense projects and he recently transitioned his career into social science research. An erstwhile lecturer on data science at the University of Wisconsin, Max is gifted at communicating complex topics in easy-to-understand ways. Max assists the team in survey analysis and reporting and provides oversight on research design and analysis.


A father of two with a passion for music. In his free time, you’ll find him at a local park with his kids, cruising on his rollerblades, or jamming on his guitar with one of several bands he plays in. 

Max Kresch, PhD

Senior Data Scientist

Andrew Fleck

Andrew (Drew) Fleck, PhD, is a results-oriented organizational leader, certified executive coach, behavioral scientist, consultant, and entrepreneur. Drew is driven to add value to peoples’ lives by helping them become more self-sufficient. No matter what role he plays, he focuses on helping clients build strategic foresight into their organizations. He is a natural collaborator who looks for opportunities to partner and build-up others’ skill, knowledge, and confidence.

 

Drew is highly pragmatic and objective with a unique ability to think clearly under pressure. We can thank the US Air Force for that trait.  His studies and practical experience make him an expert in leadership, learning, organization design, organization development, innovation, and entrepreneurship. Over his career, he performed a number of strategic roles that aligned him with his love for travel and learning about different people and cultures.  He has a reputation for transforming organizational systems from a reactionary transactional approach to a proactive strategic approach.

 

Drew started his career in High Tech, but has since worked across a variety of industry and government sectors. Drew holds Master’s and Doctoral degrees in Human and Organizational Systems from Fielding Graduate University and a Master’s in Management and Organizational Behavior from Silver Lake College.

Andrew Fleck, Ph.D.

Chief Behavioral Scientist

Kristy Krautkramer

Kristy is a highly organized, strategic thinker and planner. She helps bring focus and levity to the nerd kingdom at illumyx. Committed and caring are two words that describe her best and she has endless energy to support projects and causes she believes in. Her background in music, teaching, and finance brings greater efficiency and harmony to illumyx’ processes and team interactions.

 

Kristy leads operations for the illumyx team, specializing in administrative functions that include finance, HR, and employee onboarding. Her love for order and accuracy frequently find her leading qualitative analysis projects for illumyx.  A former educator, Kristy has a Master’s degree in Education from St.Norbert College.  


Kristy is the mother of four boys. She often unwinds by hosting large gatherings for family and friends, having a good laugh, enjoying a glass of wine (or a swig of tequila), and diving into niche romance novels.

Kristy Krautkramer, M.A.​

Business Specialist & Qualitative Research Analyst

Dan Ritter

Dan is a data geek with a passion for computational social science and its applications in the workplace. Dan has never been a fan of the left-brain vs right-brain dichotomy–he is a dedicated all-brainer. He believes in the power of data to help us better understand human behavior at scale, and also that a healthy dose of humanity is required to accurately interpret data and apply insights with wisdom and tact.

 

Two of his favorite quotes sum up his approach to work:

 

“Without data, you’re just another person with an opinion,” W. Edwards Demming

 

“...people will forget what you said, people will forget what you did, but people will never forget how you made them feel,” Maya Angelou.


In his free time, Dan enjoys wilderness camping with his family, reading, and tinkering with anything that can be taken apart. A lifelong learner, he holds a BA in Education, is currently pursuing his MS in Data Science, and has amassed a growing collection of certificates from fine institutions around the country.

Dan Ritter

Director of People Analytics

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx.

 

His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota.

 

An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor.

 

Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous”.

Steve Utech, MSW

Founder, CEO, and Director of Consulting​

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