Stress vs. Neuroticism: Demystifying the Stress Quotient Factor 

When discussing the Big Five personality model, one factor often gets an outsized amount of attention: neuroticism. However, this dimension is somewhat misunderstood. At its core, neuroticism (or what we prefer to call the “stress quotient”) reflects an individual’s sensitivity to negative emotions and tendency to experience feelings like anxiety, anger, and depression in difficult situations. 

Why use the term “stress quotient” instead of neuroticism? 

At illumyx, when we first started using the Big Five with clients, we noticed individuals would react when we’d introduce neuroticism. The term “neuroticism” can carry stigma, implying there is something innately “neurotic” or abnormal about someone higher in this trait. Stress quotient was chosen as a more neutral framing and from our standpoint, a more accurate framing. It simply indicates how strongly someone experiences stress. It’s not a measure of how much objective stress exists in their life, but rather the probability of what their emotional response will be as well as the intensity of that response when presented with stress or challenging stimuli.  

The Six Facets of Stress Quotient 

The stress quotient factor of the Big Five is comprised of 6 subfactors that paint a nuanced picture of how stress is likely to show up in a leader or employee. 

Anxiety: Those high in anxiety consistently perceive their environment as threatening and experience fight-or-flight reactions, even to non-dangers. Their minds get caught in loops worrying about what could go wrong. 

Anger: High scorers here have a low frustration tolerance and are prone to feeling enraged when things don’t go their way. They may lash out verbally or behaviorally. 

Depression: This subfactor measures tendencies toward sadness, dejection and lack of energy/motivation. Those scoring high are frequently in a melancholic state. 

Self-Consciousness: The degree to which someone feels they are being watched and negatively judged by others. High scorers are preoccupied by perceived criticism. 

Indulgence: This facet reflects an individual’s ability to control cravings and desires. High scorers tend to overindulge in behaviors like eating, drinking, spending etc. to cope with negative emotions. 

Vulnerability: Measuring the extent to which someone feels defenseless and unable to cope effectively in difficult situations. High scorers are prone to overwhelm and tend to have cloudy, chaotic thinking when stressed. 

The Bright Side of Stress Quotient 

While these characteristics may sound undesirable, it’s important to note that everyone exhibits the stress quotient factor to varying degrees. A higher sensitivity to stress quotient factors can be beneficial.  For example, an individual scoring high in anxiety may develop a unique ability to anticipate and plan to cope with uncertainty.  Depression gone unchecked can be debilitating, but being able to access depressive states, such as sadness and grief, gives an individual a deeper processing of experiences.  Problems with negative states like anxiety, anger, depression can arise when they interfere with daily functioning. 

Moreover, the stress quotient exists on a spectrum and interacts with other personality factors. Two individuals with the same high score may exhibit very different behaviors based on their levels of extroversion, agreeableness, and so forth. Some may direct their stress inwardly, while others amplify it outwardly. 

By understanding the nuances of the stress quotient factor, you can gain deeper self-awareness and insight into your own patterns of negative emotion/stress response. This awareness is the first step in developing constructive strategies to keep your individual stress quotient in check, rather than letting it derail you. 

Steve Utech

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx. His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota. An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor. Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous.”
Steve Utech

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx. His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota. An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor. Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous.”
Max Kresch

Max finds creative problem solving deeplyfulfilling is highly disciplined in his approach to research. He brings an advanced mathematics background to illumyx with significant experience in machine learning techniques, computer programming, and complex statistical analysis.

 

Max has experience working on complex Department of Defense projects and he recently transitioned his career into social science research. An erstwhile lecturer on data science at the University of Wisconsin, Max is gifted at communicating complex topics in easy-to-understand ways. Max assists the team in survey analysis and reporting and provides oversight on research design and analysis.


A father of two with a passion for music. In his free time, you’ll find him at a local park with his kids, cruising on his rollerblades, or jamming on his guitar with one of several bands he plays in. 

Max Kresch, PhD

Senior Data Scientist

Andrew Fleck

Andrew (Drew) Fleck, PhD, is a results-oriented organizational leader, certified executive coach, behavioral scientist, consultant, and entrepreneur. Drew is driven to add value to peoples’ lives by helping them become more self-sufficient. No matter what role he plays, he focuses on helping clients build strategic foresight into their organizations. He is a natural collaborator who looks for opportunities to partner and build-up others’ skill, knowledge, and confidence.

 

Drew is highly pragmatic and objective with a unique ability to think clearly under pressure. We can thank the US Air Force for that trait.  His studies and practical experience make him an expert in leadership, learning, organization design, organization development, innovation, and entrepreneurship. Over his career, he performed a number of strategic roles that aligned him with his love for travel and learning about different people and cultures.  He has a reputation for transforming organizational systems from a reactionary transactional approach to a proactive strategic approach.

 

Drew started his career in High Tech, but has since worked across a variety of industry and government sectors. Drew holds Master’s and Doctoral degrees in Human and Organizational Systems from Fielding Graduate University and a Master’s in Management and Organizational Behavior from Silver Lake College.

Andrew Fleck, Ph.D.

Chief Behavioral Scientist

Kristy Krautkramer

Kristy is a highly organized, strategic thinker and planner. She helps bring focus and levity to the nerd kingdom at illumyx. Committed and caring are two words that describe her best and she has endless energy to support projects and causes she believes in. Her background in music, teaching, and finance brings greater efficiency and harmony to illumyx’ processes and team interactions.

 

Kristy leads operations for the illumyx team, specializing in administrative functions that include finance, HR, and employee onboarding. Her love for order and accuracy frequently find her leading qualitative analysis projects for illumyx.  A former educator, Kristy has a Master’s degree in Education from St.Norbert College.  


Kristy is the mother of four boys. She often unwinds by hosting large gatherings for family and friends, having a good laugh, enjoying a glass of wine (or a swig of tequila), and diving into niche romance novels.

Kristy Krautkramer, M.A.​

Business Specialist & Qualitative Research Analyst

Dan Ritter

Dan is a data geek with a passion for computational social science and its applications in the workplace. Dan has never been a fan of the left-brain vs right-brain dichotomy–he is a dedicated all-brainer. He believes in the power of data to help us better understand human behavior at scale, and also that a healthy dose of humanity is required to accurately interpret data and apply insights with wisdom and tact.

 

Two of his favorite quotes sum up his approach to work:

 

“Without data, you’re just another person with an opinion,” W. Edwards Demming

 

“...people will forget what you said, people will forget what you did, but people will never forget how you made them feel,” Maya Angelou.


In his free time, Dan enjoys wilderness camping with his family, reading, and tinkering with anything that can be taken apart. A lifelong learner, he holds a BA in Education, is currently pursuing his MS in Data Science, and has amassed a growing collection of certificates from fine institutions around the country.

Dan Ritter

Director of People Analytics

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx.

 

His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota.

 

An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor.

 

Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous”.

Steve Utech, MSW

Founder, CEO, and Director of Consulting​

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