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The Big Five Trait of Agreeableness and Handling Workplace Stress 

In the intricate world of work, stress is a universal experience, yet profoundly personal in its impact. Our individual personality traits—the core dimensions of the Big Five model—act as unique filters through which we perceive, process, and respond to workplace pressures. In this article, we focus on the Big Five Trait of Agreeableness, and how individuals high and low in each trait handle stress and provide actionable coaching tips for personal growth and team success.   

High Agreeableness 

Individuals who score high in Agreeableness are cooperative, empathetic, and often prioritize harmony in their relationships. They tend to be compassionate, considerate of others’ feelings, and eager to maintain positive interactions with colleagues. In the workplace, they are driven by a desire to help others and avoid conflict, which shapes how they handle stress. 

How They Handle Workplace Stress? 

  • Strengths:  High-agreeableness individuals are skilled at managing interpersonal stress. They often de-escalate conflicts, foster teamwork, and create supportive environments, which can help reduce stress for themselves and others. Their empathy and strong communication skills allow them to build positive workplace relationships, easing tensions during challenging situations. 

  • Challenges: However, their desire to maintain peace and avoid confrontation can sometimes backfire. They may avoid addressing issues directly, internalize stress to prevent upsetting others, or agree to too many requests to avoid conflict, leading to overwhelm and burnout. Their tendency to put others’ needs before their own may make it difficult for them to set boundaries, increasing their stress levels. 

Coaching Tips for High Agreeableness: 

1. Encourage Boundary Setting: Teach them the importance of setting boundaries and saying “no” when necessary. Help them recognize that it’s okay to prioritize their own well-being, even if it means disappointing others occasionally. 

2. Promote Assertiveness: Help them develop assertiveness skills to address conflicts and communicate their needs without feeling guilty. Remind them that healthy, constructive disagreements can lead to better outcomes and reduce long-term stress. 

3. Balance Empathy with Self-Care: Encourage them to balance their compassionate nature with self-care. While their empathy is a strength, remind them that they need time to recharge and shouldn’t always take on others’ emotional burdens. 

4. Delegate When Possible: Assist them in learning to delegate tasks or ask for help. They often take on too much to maintain harmony, but delegation can reduce their workload and stress. 

Low Agreeableness 

Individuals who score low in Agreeableness are often more assertive, competitive, and less focused on pleasing others. They may be more direct in their communication, less concerned with maintaining harmony, and more comfortable engaging in conflict or pushing back when needed. In stressful situations, they are likely to prioritize getting things done over preserving relationships, and they may be less sensitive to others’ emotions. 

How They Handle Workplace Stress? 

  • Strengths: Low-agreeableness individuals tend to handle stress through direct action, focusing on problem-solving rather than emotional management. They are not afraid to challenge others or question the status quo, which can be useful in high-stress environments where quick decisions and assertiveness are necessary. They are less likely to internalize stress from interpersonal dynamics and more likely to stay focused on outcomes. 

  • Challenges: Their direct nature can lead to conflicts with colleagues, which may create additional stress for themselves and others. They might be perceived as uncooperative or harsh, which can strain workplace relationships. In highly collaborative environments, their tendency to prioritize tasks over people can create tension and increase stress levels, especially if they overlook the emotional well-being of others. 

Coaching Tips for Low Agreeableness 

1. Foster Emotional Intelligence: Encourage them to develop emotional intelligence and become more aware of how their actions and communication style affect others. Help them understand that managing interpersonal relationships can reduce long-term stress and improve team dynamics. 

2. Promote Collaboration: Coach them on the benefits of teamwork and cooperation. While they may be highly independent, show them how collaboration can lead to better outcomes and reduce the stress that comes from strained relationships. 

3. Develop Empathy: Help them build empathy by teaching them to consider others’ perspectives and emotions. A little compassion in their communication can go a long way toward reducing workplace conflict and minimizing stress. 

4. Balance Assertiveness with Diplomacy: While assertiveness is a strength, help them refine their approach by being more diplomatic in high-stress situations. This will help them manage conflicts more effectively and prevent unnecessary stress caused by interpersonal friction. 

By understanding where individuals fall on the Agreeableness spectrum, leaders and coaches can provide personalized support. High-agreeableness individuals may need help setting boundaries and developing assertiveness, while low-agreeableness individuals can benefit from improving their emotional intelligence and collaboration skills. These tailored coaching strategies can help them manage workplace stress more effectively and foster healthier work environments.

The Big Five Traits Blog Series

We have created a five-part blog series that explores how each of the Big 5 traits—Stress Quotient, Extraversion, Conscientiousness, Agreeableness, and Openness to Experience—shapes our experience of workplace stress. Each article delves into how individuals high and low in each trait handle stress and provides actionable coaching tips for personal growth and team success. Read the other articles in the series below.  

Picture of Steve Utech

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx. His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota. An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor. Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous.”
Picture of Steve Utech

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx. His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota. An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor. Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous.”
Max Kresch

Max finds creative problem solving deeplyfulfilling is highly disciplined in his approach to research. He brings an advanced mathematics background to illumyx with significant experience in machine learning techniques, computer programming, and complex statistical analysis.

 

Max has experience working on complex Department of Defense projects and he recently transitioned his career into social science research. An erstwhile lecturer on data science at the University of Wisconsin, Max is gifted at communicating complex topics in easy-to-understand ways. Max assists the team in survey analysis and reporting and provides oversight on research design and analysis.


A father of two with a passion for music. In his free time, you’ll find him at a local park with his kids, cruising on his rollerblades, or jamming on his guitar with one of several bands he plays in. 

Max Kresch, PhD

Senior Data Scientist

Andrew Fleck

Andrew (Drew) Fleck, PhD, is a results-oriented organizational leader, certified executive coach, behavioral scientist, consultant, and entrepreneur. Drew is driven to add value to peoples’ lives by helping them become more self-sufficient. No matter what role he plays, he focuses on helping clients build strategic foresight into their organizations. He is a natural collaborator who looks for opportunities to partner and build-up others’ skill, knowledge, and confidence.

 

Drew is highly pragmatic and objective with a unique ability to think clearly under pressure. We can thank the US Air Force for that trait.  His studies and practical experience make him an expert in leadership, learning, organization design, organization development, innovation, and entrepreneurship. Over his career, he performed a number of strategic roles that aligned him with his love for travel and learning about different people and cultures.  He has a reputation for transforming organizational systems from a reactionary transactional approach to a proactive strategic approach.

 

Drew started his career in High Tech, but has since worked across a variety of industry and government sectors. Drew holds Master’s and Doctoral degrees in Human and Organizational Systems from Fielding Graduate University and a Master’s in Management and Organizational Behavior from Silver Lake College.

Andrew Fleck, Ph.D.

Chief Behavioral Scientist

Kristy Krautkramer

Kristy is a highly organized, strategic thinker and planner. She helps bring focus and levity to the nerd kingdom at illumyx. Committed and caring are two words that describe her best and she has endless energy to support projects and causes she believes in. Her background in music, teaching, and finance brings greater efficiency and harmony to illumyx’ processes and team interactions.

 

Kristy leads operations for the illumyx team, specializing in administrative functions that include finance, HR, and employee onboarding. Her love for order and accuracy frequently find her leading qualitative analysis projects for illumyx.  A former educator, Kristy has a Master’s degree in Education from St.Norbert College.  


Kristy is the mother of four boys. She often unwinds by hosting large gatherings for family and friends, having a good laugh, enjoying a glass of wine (or a swig of tequila), and diving into niche romance novels.

Kristy Krautkramer, M.A.​

Business Specialist & Qualitative Research Analyst

Dan Ritter

Dan is a data geek with a passion for computational social science and its applications in the workplace. Dan has never been a fan of the left-brain vs right-brain dichotomy–he is a dedicated all-brainer. He believes in the power of data to help us better understand human behavior at scale, and also that a healthy dose of humanity is required to accurately interpret data and apply insights with wisdom and tact.

 

Two of his favorite quotes sum up his approach to work:

 

“Without data, you’re just another person with an opinion,” W. Edwards Demming

 

“...people will forget what you said, people will forget what you did, but people will never forget how you made them feel,” Maya Angelou.


In his free time, Dan enjoys wilderness camping with his family, reading, and tinkering with anything that can be taken apart. A lifelong learner, he holds a BA in Education, is currently pursuing his MS in Data Science, and has amassed a growing collection of certificates from fine institutions around the country.

Dan Ritter

Director of People Analytics

Steve Utech

Steve’s life mission is to unlock the mysteries of complex human interactions to make people’s work and personal relationships more meaningful, productive, and satisfying. All things niche and complex are food for his ADHD brain. He’s a geek at heart with irreverent humor, but also has a deep love of people. An experienced leader in the areas of culture optimization, organizational effectiveness, and team development, Steve is the visionary and founder of illumyx.

 

His background in both the hard sciences and the art of family dynamics allows him to take a behavioral and systematic approach to organizational change and transformation. He has worked with Fortune 1000 organizations and executives in a variety of sectors to help them optimize their culture and achieve results. Steve holds a Master of Social Work from the University of Denver in Colorado and a Bachelor’s degree from the University of Minnesota.

 

An adventurer at heart, Steve spends his free time exploring nature with his 4 kids and anyone up for testing their limits. He enjoys rock climbing, backpacking, and finding brief moments of rhythm out on the dance floor.

 

Above all, he enjoys seeing people grow and develop by giving them the freedom to explore and try new things. As someone once put it, “Steve makes it safe to be dangerous”.

Steve Utech, MSW

Founder, CEO, and Director of Consulting​

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